The staff at this location are friendly, professional, and were very helpful with providing answers to questions I had about my rental. The process was easy and quick. For any needs I have regarding rentals I would definitely return and use the location again.
- Demara Wessells
I am not a review person but I just had to! Kim and Shantel are absolutely bomb! Customer service is top notch, they are very accommodating, always cheerful and bubbly, and treat everyone like family! These are things that are hard to come by these days!
- Alexis Johnson
My experience here was beyond words The manager Mrs Kim, Shantel and her staff not only are courteous and well knowledgeable in this field but also go above the call of duty to help and make you feel like family.Again I can't put into words how greatfull I am for this facility business and would recommend this location to the city of Charlotte and surrounding ares I thank you all for your service and the Wonderful help.
- Reginal Wynn
I'm not one who usually post comments but I must say that experience I've had at American Storage and lock 4 has been not only Pleasant but I've been treated like family and I don't know the two ladies names I'm bad at names I believe one of the name is Shantel she's the one that got me into my unit when I was searching to find one that would fit my needs and the other a lady is super nice as well goes on her way to make sure that I'm happy with the service that I'm receiving and I think that if they had ladies like this and all the facilities it would be a better place that's just my personal opinion and I would like to thank two wonderful ladies for their kindness and compassion
- Vincent Spearman
Great Experience the Facility Manager is really awesome and nice very good customer service
- Michael Brown
- francisca patricia veloz robalino
We have been renting from American Store and lock for our warehouse and office suite for 9 years. The management and owners are so helpful and considerate of my needs for my company. I consider the management staff as family. I highly recommend American Store and lock.
- Dan Deckard
Used a Uhaul truck via American Store & Lock. Truck was clean and strong and got me to my destination several states away. And also Kim is such a sweet person and was very pleasant to work with. Very good customer service. Thank you for helping me!
- aaron johnson
Best storage place I've been to in a long time Supreme service Very cordial Treat you like family. Kim is the best thing that ever happened to this place.
- Parris Broyles
I work with a local mutual aid network and American Store & Lock were SO helpful with our needs. Accommodating, affordable, and helpful. Thank you!!!
- George Pearkes